You can’t grow your business if you’re constantly stopping to fix broken-down technology. Instead, you’ll experience nothing but downtime, upset clients, and missed opportunities.

Say goodbye to the status quo and hello to a better approach to IT services

At Jinba IT, we believe there’s a better way to handle the IT services Melbourne businesses need. 

  • We take the time to learn every client’s business operations so we can truly support them with the IT solutions they need (and none they don’t).
  • We work for continual improvement and are constantly moving our customers in more agile, efficient IT directions.
  • We have moved beyond the traditional break-fix, and our team of experts proactively manage your systems to ensure you can continue with your day to day work.

WHAT IS MANAGED IT SERVICES?

Managed IT Services are a peace of mind for your business, employees and customers.

Jinba IT happily does the work of an entire in-house IT team without all the of cost or management. Our dedicated team of technicians and consultants are passionate, and have optimised technology that supports business productivity and success.

WHAT’S INCLUDED?

  • Comprehensive Systems and Security Audit – First Step.
  • On-boarding and changeover – We will work with your team to ensure a smooth on-boarding process with little disruption.
  • IT Support, monitoring and management – 0800-1800 Mon-Fri.
  • Incident Management – If it’s broken we will fix it.
  • Requests – New Staff On-boarding, software and hardware installs, account creation, etc.
  • Scheduled Onsite Visits – For those niggly issues that won’t go away.
  • Cyber-Security Management and Monitoring – Patching, Security updates, e-mail filtering, firewall management 24/7, 365 Days a year.
  • SaaS Management – Software as a Service management i.e. Myob, Zero.
  • Vendor Management – Printers, 3rd party applications, you name it we’ve met them. We stay on hold so you don’t have too!
  • Monthly Report – I.e. Usage, tickets, e-mails, calls and incidents.
  • Quarterly Strategic meeting – Technology Road-map and progress report delivered by a dedicated account manager.

FIXED ENDPOINT PRICING

This Service Package is priced for on-boarding 10 end-points (e.g. computer, printer, server, router, switch, etc.) and includes 30-days of support. Size of organisation – Up to 150 employees.

Note: Licensing fees are not included in the price as they vary widely from business to business.

EXTRAS END-POINTS

You can add extra IT Managed Services per endpoint for $100 per month.

Your business is complicated, allow us to make technology simple for you.

Jinba IT was founded by experienced IT professionals who had become disillusioned with the status quo within the IT services, consulting, and support industry.

To find out more about us click https://jinba.com.au/about/